A statement from the promoters:
Due to an unforeseen personal issue Hiss Golden Messenger is cancelling their dates in Australia and New Zealand in January and February 2020. All tickets will be refunded at source of purchase. We do not take this lightly and apologise to fans and venues who were looking forward to the shows. We will work to make these shows up as soon as we possibly can. Our sincerest apologies. Thank you for your understanding.
How do I get my refund?
If you booked online or over the phone, the credit card you used to purchase your tickets will be refunded automatically. The refund process can take up to 5 days. Once processed, please allow 3-5 days for the funds to show on both your balance and statement.
If the credit card used to make this has changed, your original card has expired or is no longer valid (prepaid Visa and MasterCard included), you’ll need to contact our Customer Service Team by clicking HERE and requesting a refund with your bank account details. Please remember to include your order number in your request.
If your tickets were purchased from a Ticketmaster outlet, you’ll need to return to that outlet with the tickets and credit card used to make the booking.